As a customer service representative, responsibilities include providing exceptional customer service to patients by taking inbound calls and assisting with refilling medications, checking on referrals, sending messages to doctors, and confirming appointments. One must manage large amounts of inbound calls in a timely manner using several screens and programs during patient/customer interactions. Also, one must be empathetic to the patient and their needs.
This role is essential in ensuring a great customer experience in the Netherlands market. This position involves real problem-solving, helping customers understand their loan options, troubleshoot issues, and provide genuine support, impacting their financial well-being. You’ll work alongside product, operations, and recovery teams to ensure customers have a smooth experience in a company making lending simpler, fairer, and more accessible.
In this role, you will play a critical role in driving Nirvana’s world class claims organization by helping insureds and agents report new losses and provide updates on claims previously reported directly to Nirvana or our third party administrator. Accept inbound calls and/or emails from agents, brokers and insureds reporting new losses and communicate effectively while entering data accurately into our claims management system.
Seeking friendly, detail-oriented individuals to join our team as Hospitality Customer Service Representatives for hotel reservations. In this fully remote role, you will assist clients with selecting, booking, and managing hotel stays, ensuring their travel plans are seamless and stress-free. This position is ideal for individuals who enjoy working with people, have excellent communication skills, and want flexibility in their work environment.